Operational Updates: Extended I-90 Closure
Thanks for your patience and understanding
The last few weeks of weather has caused significant operational impacts, I-90 closures, and likely some confusion. We hope to answer as many of your questions as possible below while we wait to get back to doing what we love on the mountain!
REFUND & RAINCHECK DETAIL BY DATE
As of Jan 14, all refunds for the dates below have been processed. You may not see them reflected immediately as it may take several days to hit your account.
- 01/07/22 - 01/09/22: All purchases dated 01/07/22 - 01/09/22 will be automatically refunded.
- 01/03/22 - 01/06/22: All lift tickets that were not redeemed dated 01/03/22 - 01/06/22 will be valid for any other date during the winter season before March 31, 2022, no reservation required. Other purchases will be automatically refunded.
- 12/30/21: All purchases dated 12/30/21 will be automatically refunded.
- 12/29/21: Lift tickets that were redeemed on 12/29 will be valid for any other date during the winter season before March 31, 2022, no reservation required. Please keep your physical ticket to present at the ticket window.
- 12/26/21 - 12/29/21: All lift tickets not redeemed dated 12/26 through 12/29 will be valid for any other date during the winter season before March 31, 2022, no reservation required. Please use your original confirmation to redeem your ticket at the ticket window. Unused rentals and tubing tickets dated 12/26/21 - 12/30/21 will be automatically refunded.
- 12/28/21 - 12/29/21: Night tickets dated 12/28 and 12/29 will be automatically refunded.
Please allow up to 10 business days for your refund to process when applicable.
REFUNDS
Please allow up to 10 business days for your refund to process. There is no need to call, email, message, or send a request form for automatic refunds or for rainchecks / ticket extensions. Our teams are currently working through an extremely high volume of guest requests.
RAINCHECKS / TICKET EXTENSIONS
Our teams are not able to change the date of any date specific tickets, lessons, or rentals.
Tickets, products, or services that have been extended or turned into rainchecks do not need to be transferred to a new date. You can simply come back another day, whatever works for your schedule. Once you get to the ticket window, show your barcode/confirmation. General ticket inventory is limited on peak days, so the ticket extension takes the worry out of finding a date you'd like to visit being sold out. The ticket extension provides the most flexibility as your ticket will be redeemable any day, even if general tickets are sold out.
FREQUENTLY ASKED QUESTIONS
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We plan to re-open The Summit at Snoqualmie as soon as the status of I-90 allows us to do so. Visit the WSDOT resources below for more detailed updates on conditions and status updates.
Visit our hours page for our planned operating hours. We'll always keep this up to date. Our published hours represent our planned schedule and our goal is to be open each day indicated. Dates marked 'TBD' should be considered as dates we would really like to be open, but have significant uncertainty.
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Please read the section above titled "Refunds & Rainchecks by Date" for details on exactly which product you purchased and what date the operational impacts occured.
Refunds are processed in 7-10 business days, when applicable.
Please refrain from calling or emailing our teams and instead utilize the information above. Our teams are working hard to process all refunds and rainchecks with an extremely high volume of requests.
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No, our teams are not able to change the date of any date specific tickets, lessons, or rentals.
Tickets, products, or services that have been extended or turned into rainchecks do not need to be transferred to a new date. You can simply come back another day, whatever works for your schedule. Once you get to the ticket window, show your barcode/confirmation.
General ticket inventory is limited on peak days, so the ticket extension takes the worry out of finding a date you'd like to visit being sold out. The ticket extension provides the most flexibility as your ticket will be redeemable any day, even if general tickets are sold out.
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Our website and social media channels are the best resources for updates on The Summit operations.
Our site notification at the top of every webpage, social media channels, and hours page are the first to be updated in the event of operational changes.
WSDOT is the best resource for information on road conditions. You will WSDOT resources and our social media channels at the bottom of this page.
RESOURCES
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Snoqualmie Pass I-90
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- Conditions
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Seasonal weather reports have ended for this season. Traditionally weather is reported on this page from November 1 to April 1. Should adverse weather or other incidents occur that will impact travel, updates will be provided as information is available.
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- Eastbound
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No restrictions
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- Westbound
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No restrictions