Season passes are non-refundable and non-transferable.
If, however, you have an extraordinary hardship we will be happy to take your request into consideration. Please keep in mind that any refund request granted will be prorated and a $25 processing fee may apply. Guests with extreme circumstances that prevent them from using their pass are most often “rolled over” into passes for the following season. To inquire please email firstname.lastname@example.org.